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What Is Business Process Standardization?

Reasons Why Efficiency Is Necessary And How To Proceed [for the manufacturing industry]

Standardization of business processes is essential for leveling out the burden on field staff and improving productivity and performance.

However, even if you have heard of the term “business process/standardization,” there are probably only a few people with the correct basic knowledge of how to proceed.

This article will carefully explain the basics and how to proceed with business process standardization.

What Does Standardization Mean In Business Processes? Why is standardization of business processes required?

This chapter explains the basic knowledge of business process standardization and why it is required.

Business process standardization is an effort to standardize work and quality.

Standardization means creating a system that allows anyone to work efficiently at any time.

A typical example of standardization is a manual.

The role of the manual is to clarify and standardize work.

All staff can achieve their goals through optimal processes, bridge individual differences in ability, and maintain consistent product quality.

Standardization involves clarifying the steps to perform work and the points to be noted for each process to ensure consistent yield and quality.

Standardization of business processes improves the speed of responding to irregularities

Since field staff are human beings, they naturally undergo various changes, such as taking extended leave due to sudden illness or resigning due to family reasons.

The point to worry about when encountering irregular situations is personalization.

Decentralization of work to individual staff, where only the team in charge is aware of the details of the work, can lead to significant delays in work.

However, if business processes are standardized and manuals are prepared, it will be possible to prevent individualization and hand over work to successor staff.

As a result, you can minimize the damage to your company.

Standardization and efficiency of business processes are required due to the growing workforce

The chronic shortage of human resources in the manufacturing industry is a significant challenge management faces.

It is also true that many companies are so busy with day-to-day operations that they cannot train and develop their human resources.

Even in a situation where there are only a few people, and there are few people, there is a need for the ability to respond to a wide range of conditions due to the wave of globalization.

Efficiency is necessary to meet diversifying needs with limited human resources.

Business process standardization is essential for creating high efficiency and high quality.

How will business process standardization change the manufacturing industry? Three Benefits

The manufacturing industry faces various issues, including intensifying price competition, increasing costs, a shortage of human resources, and the ability to respond to needs.

Business process standardization effectively solves the above issues, but what specific benefits does it bring?

Also Read: Decision-Making And Technology: Companies Lagging Behind

Three advantages are explained below.

List of benefits of business process standardization

Business process standardization equalizes the work of manufacturing staff

Improve the efficiency of the entire business by standardizing business processes

.Business process standardization also enables work style reform

Advantage 1. Business process standardization equalizes the work of manufacturing staff.

For example, add “1+2+3+4+5”.

Some people may calculate in order starting from 1, while others may calculate by forming groups of 5, such as “2+3 1+4”.

It is obvious that if there is a difference in the calculation method, there will be a difference in the time required for one calculation and the correct answer rate.

On an assembly line, the more efficient the staff, the greater the burden.

If Mr. A, who can complete five products in a day, and Mr. B, who can complete ten products, have the same salary, they will likely become dissatisfied.

Standardization of business processes can even out the burden on field staff and create a comfortable working environment.

Advantage 2: Standardization of business processes improves overall business efficiency

It would be difficult to ask someone good at Japanese to solve complex math problems in a short amount of time.

However, it would be different if a manual explained the steps to solve the problem in detail.

Even if you don’t know how to do the work efficiently, anyone should be able to do it if you have the manual.

In other words, business process standardization makes it possible to raise the efficiency of the entire business without being bound by strengths and weaknesses.

When the efficiency of the entire business improves, the shortage of human resources will start to be resolved, and you will have more time to devote to training and skill development.

Advantage 3: Standardization of business processes also enables work style reform

When work becomes more efficient through business process standardization, unreasonableness, waste, and unevenness are reduced.

As a result, it is possible to maintain productivity while eliminating long working hours, which is an issue in work style reform.

Particularly for companies operating on a small-scale cell production system, it is easy to experience the elimination of long working hours through standardization of business processes.

This is because the cell production method requires more work per person than the line production method, and the productivity and process efficiency tend to be proportional.

When faced with staff needing long working hours with a small number of staff, it is time to standardize business processes.

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